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Call us (800) 578-2592

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Our Parent Advisors are parents of children with special needs who provide mentoring and support so parents can build their advocacy skills. We guide parents through decision-making and respect the values and choices families make. We do not recommend or endorse any treatment, philosophy, or program; nor do we give legal advice, lobby or campaign. We encourage parents to obtain information from a variety of sources before considering any course of action. Parent Advisors are available who speak Spanish.


Ana, a Matrix Parent Advisor, on a Helpline call
Ana on a Helpline call

Monday — Thursday
9:00 AM — 2:00 PM

We are here to answer questions and provide resources and referrals about a variety of topics related to special needs:

  • Special Education
  • School Challenges
  • Early Start/Early Intervention
  • Regional Center
  • When to be Concerned
  • Disability Awareness
  • Bullying
  • Risky Behaviors
  • Transition to Adulthood
  • Parenting and Family Life
  • Financial Systems
  • Community Life